Frequently Asked Questions
- Q. How can STL Canada help in sourcing and importing from India and China?
- Q. Why can’t I contact Indian or Chinese manufacturers and import from India or china on my own?
- Q. Do I have to order a container load?
- Q. How are you different from other sourcing companies in India or China?
- Q. What products can you source from India or China?
- Q. I am already importing from China/India, how can STL Canada help?
- Q. Can you provide me with a sample before importing?
- Q. Do I clear the goods from the custom department?
- Q. What happens to the information I provide to you for my product?
Q. How can STL Canada help in sourcing and importing from India and China?
A. STL Canada Inc is a Canadian company which provides a service to various companies sourcing products from India and China. We have offices in India and China staffed with experienced personnel, who speak the local language, understand India and China’s regulation, taxation regime, and corporate system and are also aware of their business culture. No matter how small or large your business, our endeavor is to assist you in sourcing your requirement by providing you with options. Contact us now and let us handle your requests for information on imports from India or China.
Q. Why can’t I contact Indian or Chinese manufacturers and import from India or china on my own?
A. Yes, you can, by all means. Lots of Individuals and companies do that and lots of them have burnt their fingers, never to return to India or China; thus losing out on a great business opportunity. You can use our experience and business expertise in India or China, which is very different from the Canadian market in its culture and behavior, thus making your experience with India and China safe, profitable and long lasting.
Q. Do I have to order a container load?
A. No you don’t have to order a fully loaded container. However, there will be a minimum order quantity required, depending on the product. If our customers order a container load then the shipping costs are more economical. Also if large quantities are ordered, the manufacturers give a better price, thus giving our customers a competitive edge.
Q. How are you different from other sourcing companies in India or China?
A. STL Canada is committed to providing reliable and trustworthy services to our esteemed customers. We have offices in India and China, staffed with experienced personnel who are in direct contact with manufacturers there, who have the ability to negotiate factory direct prices, guarantee product quality, arrange for the production and shipments, thus saving you money and time. We have offices in Canada, from where our Account Managers will keep you regularly updated about each and every detail of your transaction.
You will not have to keep chasing your order through some unseen person from an unknown land. Moreover, our offices in Canada will arrange insurance, shipping and clearing from Customs to enable you to get the delivery of your product at your doorstep, hassle free!
Q. What products can you source from India and China?
A. China and India has an advantage of being a manufacturing economy due to very low labor rates, highly trained, motivated and literate work force, government’s manufacturer-friendly policies and easy export legislation. This makes it possible for various individuals and enterprises to source their products for resale from these countries.
The products we can source and import for you are packaging products, recycled products, disposable / protective clothing, face masks, gym and fitness equipment, stationery, bags, toys, textiles and sports wear, footwear, branded clothing, tents & tarpaulins, cleaning accessories, garden tools , reproduction furniture, mattresses , vending machines, body jewelry, flight blankets, headsets, digital print media, vinyl and electrical goods.
Q. I am already importing from India/China, how can STL Canada help?
A. We may be able to match or better the price you are getting from India or China. We can do this because our offices in India or China will negotiate factory direct prices for you, eliminating the middleman thus sourcing the product cost effectively. We will also guarantee product quality, arrange for the production, insurance, shipping and clearing from Customs. In short, your product will be delivered to your doorstep, hassle free!
Q. Can you provide me with a sample before importing?
A. We fully understand the need of our customers to verify the quality of the product before placing a large order and their need to test potential of their target market. We will provide the sample for a minimum charge. However, once a larger order is placed, the cost of the sample will be adjusted in the final order..
Q. Do I clear the goods from the custom department?
A. We will get the goods cleared from the customs department for you. The price quoted for the product will be inclusive of the duty to be paid and the product will be delivered to your door step.
Q. What happens to the information I provide to you for my product?
A. Your privacy is extremely important to us. We fully understand that Patents and trademarks are the only legal protection you may have, without which any company can copy your product and sell. We will sign a non disclosure agreement, whereby we agree not to sell or disclose the customer's product line to others. On your request we may even go a step further and sign exclusive clauses or license agreements with our manufacturers in India or China.
Please contact now for a no obligation quote for the item you require.